Refund policy

Return & Refund Policy

At WRAPROLL, we want you to be satisfied with your purchase. If you are not completely happy with your order, you may request a return under the following conditions.

Returns

You may return your product within 14 days of receiving your order.

To be eligible for a return:

  • The item must be unused

  • The item must be in its original condition

  • The item must be in its original packaging

To request a return, please contact us at:

support@[yourstore].com

Include your order number and the reason for the return.

Refunds

Once we receive and inspect the returned item, we will notify you regarding the approval of your refund.

If approved, the refund will be processed to your original payment method within 5–10 business days.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or defective.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the issue so we can resolve it quickly.